Service101
Features

Everything your service department needs

Service101 connects to your DMS and gives your team the AI, workflows and analytics to boost profit, retention and customer satisfaction.

What we do

Simple, human, and proven

Everything your service department needs to boost profit, retention and customer satisfaction — in one place.

DMS integration

Connect directly to your Dealer Management System — repair orders, customers and vehicles stay in sync automatically, no double entry.

Electronic vehicle health checks

Run digital EVHCs with photos, videos and measurement thresholds, then send customers a branded quote sheet they can approve online.

Superior intelligence

AI trained on the domain expertise of the world’s top service advisor trainers helps your team communicate clearly and sell the right work.

Repair order management

Track every repair order through its lifecycle, capture the 3Cs and manage parts — the whole team on the same page.

The magic is in the numbers

Dashboards surface how your team and dealership are performing, with the trends and follow-ups that drive improvement.

Customer communication

Manage conversations, complaints and follow-ups in one place so nothing slips through the cracks.

Get started

Or book a conversation with our team.